Taxi Booking App Maintenance Services- An Ultimate Guide

About Author

DC Kumawat

DC Kumawat is the CEO of Orion InfoSolutions, a leading provider of IT solutions to businesses of all sizes. He has over 14+ years of experience in the IT industry. He is a passionate advocate for the use of technology to improve business performance.

Taxi Booking App Maintenance Services- An Ultimate Guide


In this modernized world, mobile applications continue to grow rapidly. You will be surprised to hear that there are 8.93 million mobile applications today. Alone in the Google Play Store, there are over 3.553 million mobile apps, and on the App Store, they have over 1.642 million applications. 

As a result, many business sectors, from startups to well-established ones, invest in various mobile applications, and taxi booking apps are no exception. Taxi booking apps are the cluster solution for all traveling needs from one stop to another. Since taxi booking applications are popular worldwide, many entrepreneurs are looking for a taxi booking app development company that can develop taxi booking apps efficiently and cost-effectively. 

The demand for taxis/cabs is increasing day by day as our world population increases. Many taxi agencies like OLA, Uber, and Rapido are some of the most popular names that have transformed their traditional presence into digital. These taxi booking service providers have moved their businesses online to reach broader customers. 

You probably know the profitability of taxi booking app development for your business, but do you know many taxi app startups have failed just after entering the competitive market? 

Do you know the reason behind it? Some probably, but some don’t. Those who know it are probably on the right track, but for those who don’t know, this is your lucky day. This post contains in-depth information about taxi booking app maintenance services, why it’s important, what services it offers, best practices, and challenges in maintaining it. We will explore everything from top to bottom and give you some tips to maintain your taxi booking application. 

What Is Taxi Booking App Maintenance? 

Taxi booking app maintenance is a process or service of keeping applications healthy and running to engage users on a large scale. It's a process required after developing an app, whether a taxi booking app or any other mobile application. 

Let's understand it with one simple example: when your car sounds weird or its parts get whacked after driving for months, it requires service, right? You go to the mechanic to change the parts causing the problem; they change the engine oil or upgrade your car and add extra parts to make it more attractive; it's all part of maintenance and services. Like this, your taxi booking app also needs maintenance services to keep going for a long time. 

This process allows you to make your taxi booking app more responsive, bug-free, and engaging. Don't worry; we will know more about this process later in the topic. We will cover everything.

Now let's know the importance of maintaining a taxi booking app. 

Why is Taxi Booking App Maintenance Services Important for Your Business Taxi Booking App?

Do you remember what I mentioned earlier about why many startups fail to hold their presence in the market? The reason is that they ignore maintenance and service processes after developing their app. Don't include yourself in those lists; try to understand your taxi booking app requirements just like you understand the user's requirements. 

No matter how powerful or expensive an application you have developed, your business will fail to provide what your customers want if you do not maintain it. Taxi booking app maintenance services are important in many ways, and some of them are mentioned below: 

Keeps Your App Healthy for Long Run: The most basic strategy of becoming a successful business in the competitive market is making your brand more strong and more long-lasting. Similarly, to allow your taxi booking app business to last long, you must keep your app healthy and away from bugs and errors. There are many Operating Systems, and to make your app work responsively on them, you must keep it fresh and healthy from time to time. 

Maintain Optimum App Security: So many online data snatchers are ready to steal your user's personal information like card details, emails, etc. Therefore, it becomes very important to keep your app upgraded with robust security, a more advanced and unbreakable one. A well-maintained taxi booking app can help you improve the security of your data and transactions. This can protect you and your users from fraud and other security risks. 

Revamp the App UI/UX: Keeping your users engaged with your application is also important. Sometimes, the same old app design frustrates or bores users, and as a result, eventually, they leave the app. So to keep your taxi booking app unique, fresh, and engaging, taxi booking app maintenance services are important. Through it, you can redesign your app interface for more interactivity and a better user experience. 

Cost-efficient: If your app is not performing well and you say let's build it again, it will be a stupid move. Wouldn't it be better to upgrade your app for more functionality rather than build it all over again just because you think it is broken. Think again, you have spent thousands of dollars to build your taxi booking app; now, can you spend it again? No one can. 

The best thing you can do is upgrade your taxi booking app efficiently by incorporating taxi booking app maintenance services from one of the leading development companies. The taxi booking app maintenance services are much less costly than building an app from scratch.

The Common Maintenance Services for Your Taxi Booking App

Now that you have understood the importance of taxi booking app maintenance services, it's also important to note some of the common maintenance services you can use to make your taxi booking app flawless and more interactive. There are several maintenance services;

Regular Software Updates 

The most common taxi booking app maintenance service is regular software updates. Through regular software updates, your app will always perform top-of-the-mark. This includes bug fixing, system utilities, the latest driver, adding new features, removing or disabling features that are not required or not functioning properly. 

Bug Fixes 

This is another crucial maintenance service for taxi booking apps. This service includes monitoring your app regularly for any bugs or glitches that may affect its functionality. The best about maintenance is that you can quickly identify and fix app issues to provide a seamless user experience. 

Performance Optimization 

This taxi booking app maintenance service includes optimizing the app's performance to ensure fast loading times, smooth navigation, and efficient use of system resources. This also includes optimizing code, reducing network requests, and improving database queries. 

Security Updates 

Stay alert to potential security threats by regularly updating your app's security measures. Keep up with the latest security patches, encrypt sensitive user data, and implement measures to prevent unauthorized access. 

Compatibility Updates 

As new operating systems and devices are released, testing and updating your apps is important to ensure compatibility with the latest technologies. This includes adapting to different screen sizes, resolutions, and device capabilities. 

Server Maintenance 

Maintain the servers and infrastructure that support your app to ensure stability, scalability, and minimal downtime. Regularly monitor server performance, optimize database queries, and ensure sufficient resources are available. 

By implementing these general maintenance services, you can ensure that your taxi booking app remains up-to-date, secure, and user-friendly, increasing user satisfaction and continued success in a competitive app market. 

Best Practices for Maintaining Taxi Booking Apps 

Taxi booking apps are a billion-dollar industry making a huge impact in terms of worldwide growth. For traditional taxi booking service providers, it has become one of the pioneer parts of their business. 

If you are in the same category, then definitely don't ignore this class. Ignoring your app maintenance services will take you down in the market, and then you will never be able to achieve your business goals. 

Yes, it may sound demotivating, but it's for good. If you are a startup or well stable business, keep in mind that just developing your app and launching in the market is not the end part. You must keep giving your customers what they want to stay in the market. 

Update your app and make it user-friendly and sober because over-visuals can confuse your users. Here are some best practices you can implement to maintain your taxi booking application.

Conducting Regular Maintenance Checks 

Inspect and maintain your taxi booking app regularly to identify and fix any bugs, performance issues, or security vulnerabilities. This includes monitoring server infrastructure, database performance, and API integration. Regular updates and patches must be applied to keep the app running smoothly and securely.

Keeping Track of User Feedback & Complaints 

Users/Customers are like a god for your business, Right? Your business is running just because of your customers. Therefore, listening to their needs and fulfilling them is your prior job. Ultimately, the bottom line is to keep track of your users' feedback and complaints. 

No one in this world is perfect, so your taxi booking app. The best way to maintain your taxi booking app by comprehends your in-app user's feedback, writing down their complaints, and solving all of them to give your users an exceptional user-friendly taxi booking experience.

Collaborating with a Reliable Development Team 

Another best way to get taxi booking app maintenance services for your business application that majorly solves your every problem. By partnering with a professional and reliable taxi booking app development company, you can save more on cost and give your taxi booking mobile application a custom makeover.

Such development companies possess skilled teams and every tool to provide you with the best mobile app maintenance services. Therefore, if you don't want to waste your money, hire a reliable mobile app development company and give your app a fresh and customized look. 

Implementing a Disaster Recovery Plan 

Have a robust disaster recovery plan to mitigate risks and minimize downtime during unexpected failures or disasters. This includes: 

  • Regularly backing up critical data.
  • Implementing redundant systems.
  • Establishing protocols for disaster recovery and business continuity. 

Test the recovery plan regularly to ensure its effectiveness. 

Challenges in Maintaining Taxi Booking Apps 

Maintaining a taxi booking app is not an easy job that anyone can do. There are a lot of complications that bring a few challenges in taxi booking app maintenance services. Here are a few of them; 

Keeping Up with Changing Technology 

The technologies are volatile and constantly evolving, and keeping up with the latest trends and advancements can be challenging. To address this challenge, stay up to date with industry news, attend conferences, and engage with the developer community. Regularly evaluate your app's technology stack and assess whether any updates or upgrades are necessary to enhance performance, security, and user experience. 

Dealing with Scalability Issues 

As your taxi booking app gains popularity and attracts more users, scalability becomes an important concern. A sudden increase in user demand can strain your app's infrastructure, causing performance issues or even crashes. 

To address scalability challenges, employ scalable architectures, such as cloud-based solutions, that dynamically adjust resources based on demand. Optimize your app's code and database queries to ensure efficient use of resources. Load testing and performance monitoring can help identify bottlenecks and optimize app performance. 

Addressing User Privacy Concerns 

User privacy is an important concern in today's digital landscape. Taxi booking applications collect and process sensitive user data such as location information and payment details. Implement strong data security measures to address privacy concerns, including encryption, secure authentication, and access controls. 

Comply with data protection regulations like GDPR or CCPA and communicate your privacy policy to users. Regularly audit your app's privacy practices and ensure user data is handled responsibly and transparently. 

Types of Taxi Booking App Maintenance Services 

There are mainly 5 types of taxi booking app maintenance services; Emergency Maintenance, Perfective Maintenance, Adaptive Maintenance, Preventive Maintenance, & Corrective Maintenance. Let's understand each one with in-depth details. 

Emergency Maintenance: An emergency may happen in your taxi booking application, which implies by the nature of the problems—issues, and errors will be sudden, unpredictable, and unexpected. In such scenarios, you must address and solve the concerns immediately. When using emergency maintenance services for your taxi booking application, you can instantly fix all the problems and deliver a seamless user experience. 

Perfective Maintenance: Perfective Maintenance: With trending mobile features and functionalities, you will meet new or changed user requirements constantly. It makes sense to actively take feedback into account and take care of functional modifications to the source code, providing a holistic user experience. This way, you can redesign your taxi booking app with more lucrative trendy features and functionalities to attract broader users. 

Adaptive Maintenance: With adaptive maintenance, you'd need to keep track of making changes in your taxi booking application to keep the system updated. This maintenance service also includes adjustments in a working environment like an Operating System or software environment that will impact the application's operation. 

Preventive Maintenance: This is a proficient maintenance service for your taxi booking mobile application that implies intervention and removes unconditional errors. The main usage of preventive maintenance is to reduce the complexity of the taxi application and improve the maintainability factor through code reorganization, code optimization, and documentation updates.

Corrective Maintenance: This taxi booking mobile app maintenance service is designed to handle repairs, faults, and defects in your application functions. Maintainability also includes errors related to design, coding, and application logic; it allows you to completely makeover your app health. 

As taxi booking app owners, you'll need to plan for various taxi booking app maintenance services costs. And if you're looking at a general figure, you'll need to look at several notable aspects when budgeting for your taxi booking app maintenance and services. 

How to Determine the Accurate Taxi Booking App Maintenance & Service Cost? 

If you are looking for a taxi booking app maintenance cost, then you will be disappointed to hear that no one can tell you the actual cost of taxi booking app maintenance unless you tell them your project requirements. Although, we can give you the estimated cost to give you a general idea about your app service cost. 

So the general taxi booking app maintenance service costs range from 30% to 40% of total app development. For example, a taxi booking app development cost ranges from $5,000 to $50,000 or more, depending on the app's complexity, features, design, and many more factors. So if app development costs 50,000 dollars, then the maintenance and service costs will be around $15,000 to $20,000

Additionally, there are several factors that affects taxi booking app maintenance services cost such as; 

  • Bugs & Updates - At least 10% of the development cost for bug fixing and updates.
  • App Hosting - In general, hosting service costs for a taxi booking app can range from $50 to $500 per month.
  • Third-Party Services - Third-party service costs are around $1000 to $2000 for things like payment processing, maps, and analytics.
  • App Analytics - The cost of app analytics can range from $1,500 to $2000 per year.
  • Customer Support - The cost of customer support can range from $2000 to $3000 per month. 

These are some of the crucial app maintenance factors that you should take into your account. It can help you reduce the overall taxi booking app maintenance cost. However, these are just estimations of costs and can be changeable depending on your app maintenance requirements. Besides this, keeping an eye on payment gateway services is also a must to ensure app safety and security. This way, you will generate deep trust among your app users. 

An Experienced & Highly Knowledgeable Partner for Your Taxi Booking App Maintenance Services Needs 

Building an app is daunting, but maintaining it, in the long run, is even harder than it looks. Therefore, we suggest you never ignore app maintenance services because they cost you time. Just to remember you, there are so many popular applications in the market that face many challenges and overcome them. 

Consistency is the key part here; therefore, to boost your taxi booking business app, you must keep maintaining it to deliver your customers what they deserve. And in return, you will earn their trust, engagement, and higher revenue for your business, which can happen by choosing the right app maintenance and service partner. 

Orion InfoSolutions is a leading certified taxi booking app development company that provides world-class app maintenance and services to meet clients' and users' requirements. 

Our experienced taxi app developers in India possess innovative technology knowledge to drive your business on the success path. We can provide cost-effective and robust taxi booking app maintenance services to help you stay in the competition till the end. 

If you have app maintenance service requirements, feel free to contact us to avail yourself of the best taxi booking app maintenance services anytime. Our best technical consultants are always available at your service.