How Much Does Software Maintenance Costs?

How Much Does Software Maintenance Costs?


Software maintenance is an important part of software development life-cycle (SDLC). Just like you maintain your personal belongings software maintenance refers the same. Take your personal bike as an example; you maintain your bike so that it can perform much better each time. You also upgrade your bike by adding new types of accessories or parts. Just like what you do to maintain your bike; similarly, software maintenance also refers to maintaining and making the software completely functional and usable. The main objective of software maintenance is building software that performs better without any complications.

In this blog, we will explore how much software maintenance costs, factors, and types of maintenance, and we will also give you some tips to reduce software maintenance costs. So stay up and let’s dive into the topic.

What is Software Maintenance?

Software maintenance refers to maintaining, fixing bugs, upgrading, keeping up-to-date, etc after its release in the market. Software maintenance is an essential part of making the software completely functional.

Software development life cycle doesn't end after successful compilation; there are so many things that need to be considered to allow the software to become successful in the long run. The primary purpose of a custom software maintenance service is to modify and update the software after deployment.

This helps in fixing bugs and improving the performance of the system to a great extent. The software maintenance process can only happen after the software development process is complete.

Why is Software Maintenance Important?

Software maintenance is an important aspect to allow your business software to run smoothly without any complications. Many companies ask this question “Is software maintenance essential for businesses?” Many software experts have pointed out the importance of software maintenance for business growth. If you belong to the same category then we have mentioned below some key advantages of software maintenance service, this will resolve your concern.

Fix Bugs

Software maintenance is essential, it enables you to find and fix bugs in your software that can cause big problems later in the future. There is no set time of occurring bugs and errors, they can come anytime and any hour. This is the process to eliminate any sort of errors or bugs in the software and make a healthy, user-friendly environment.

Improve Performance

Software is just like a motorcycle, just like you service your motorcycle to improve its performance. Software maintenance helps you improve your software performance by fixing bugs and optimizing the codes. As a result, software loading time increases, better responsiveness, and fewer crash chances.

Add New Features

To keep the level of user experience high, you need to provide them with unique functionalities. Software maintenance services help you improve user experience by adding features and making changes to the user interface. Along with this, it also leads to increased user satisfaction and productivity.

Enhanced Security

Just like technology has become more advanced, security has also become a major concern in the software development sector. But this is where software maintenance comes up as a lifesaver for your business software. Software maintenance services can help you integrate advanced security aspects to fix security vulnerabilities. And it also secures your business from any type of data breaches and other security threats.

Comply with Regulations

Many software companies are penalized and fined for not updating or ignoring their software compliance issues. Software maintenance enables you to keep up-to-date and comply with legal regulations.

Extend the Life of the Software

Do you know many who failed to keep up with the industry trends? And do you know why? It is because they all ignored software support and maintenance. At some point, they suffered software function failure. But you can save your software. With the help of software maintenance services, it can extend your software life by integrating modern and latest hardware and software. This saves your business money as you don’t need to replace your software.

Tips for Reducing Software Maintenance Costs

Software maintenance costs encompass various activities, including bug fixing, updates, enhancements, and addressing performance issues. As software systems become more complex, managing these expenses can be challenging. However, by implementing the right strategies, organizations can significantly reduce their software maintenance costs while maintaining a high standard of quality.

Conduct Regular Code Reviews

Performing regular code reviews is an essential practice for identifying and rectifying potential issues early on in the development process. By involving multiple team members in code reviews, you can leverage collective knowledge and expertise to catch bugs, improve code quality, and ensure maintainability. This proactive approach minimizes the need for extensive maintenance efforts down the line.

Implement Automated Testing

Incorporating automated testing within software development is key factor to reducing maintenance costs. Test automation frameworks and tools enhance the efficient and thorough repetition of testing procedures giving way to more efficient testing practices. Automated testing identifies errors, compatibility concerns, and regressions leading to prompt diagnosis by developers which subsequently minimizes maintenance pressures.

Adopt Agile Development Practices

Employing agile development strategies such as Scrum and Kanban lead towards the gradual and incremental progression of software products. Dividing projects into smaller sizable tasks prompts prioritizing the most-needed features while discovering possible issues before they become problematic. The overarching benefits of agile methods include collaborative teamwork culture towards inter-departmental sharing of information that results in improving transparency ultimately providing excellent quality software while decreasing maintenance operations.

Prioritize Documentation

Maintaining comprehensive and up-to-date documentation is crucial for reducing software maintenance costs. Clear and concise documentation helps developers understand the software's architecture, functionality, and dependencies. This knowledge streamlines troubleshooting and bug-fixing processes, leading to faster resolutions and minimizing the time and effort spent on maintenance activities.

Utilize Version Control Systems

Version control systems, such as Git or Subversion, provide an efficient way to manage and track changes in software codebases. By utilizing version control, organizations can easily roll back to previous versions, track modifications, and collaborate seamlessly. Version control systems enhance code quality, enable better coordination among team members, and facilitate efficient maintenance workflows.

Embrace Continuous Integration and Deployment

Continuous Integration (CI) and Continuous Deployment (CD) practices ensure a smooth and streamlined software development process. By integrating code changes frequently and automating deployment pipelines, organizations can identify and address issues promptly, reducing maintenance efforts and improving software stability. CI/CD pipelines also enable rapid feature delivery, enhancing customer satisfaction.

Optimize System Performance

Performance issues can significantly impact software maintenance costs, as they often require extensive troubleshooting and debugging. Optimizing system performance through techniques such as code profiling, caching, and efficient database queries can minimize the occurrence of performance-related maintenance tasks. By addressing performance bottlenecks proactively, organizations can reduce downtime and enhance user experience.

Monitor and Analyze Application Metrics

Implementing robust monitoring and analytics solutions allows organizations to gain insights into their software's performance and user behavior. By tracking application metrics, such as response times, error rates, and resource utilization, businesses can identify potential maintenance requirements early on. Real-time monitoring enables proactive maintenance actions, leading to reduced costs and improved system reliability.

Consider Outsourcing Maintenance Tasks

Outsourcing software maintenance tasks to specialized service providers can be a cost-effective solution for organizations. By leveraging external expertise, businesses can reduce the burden on their internal teams, free up resources, and benefit from dedicated maintenance and support services. Outsourcing enables companies to focus on their core competencies while ensuring reliable and efficient software maintenance.

Plan for Scalability

Designing software with scalability in mind can help minimize maintenance costs in the long run. By anticipating future growth and considering scalability factors during the development process, organizations can avoid costly architectural changes and performance optimizations down the line. Scalable software architectures allow for seamless expansion and accommodate increasing user demands without significant maintenance overhead.

Keep Software Up to Date

Regularly updating software components, libraries, and frameworks is vital to reduce maintenance costs. Outdated software can lead to security vulnerabilities, compatibility issues, and performance degradation. By keeping software up to date, organizations can leverage new features, enhancements, and bug fixes provided by software vendors, minimizing the need for extensive maintenance efforts.

Enhance User Training and Support

Investing in user training and support can significantly reduce software maintenance costs. By empowering users with adequate knowledge and resources, organizations can minimize the occurrence of user-related issues and support requests. Clear and accessible user documentation, training materials, and responsive support channels contribute to a self-sufficient user base, reducing the overall maintenance workload.

Foster Collaboration Between Development and Operations Teams

Effective collaboration between development and operations teams is crucial for reducing software maintenance costs. By promoting DevOps practices and establishing cross-functional communication channels, organizations can ensure that software deployments are efficient, stable, and error-free. Collaboration between teams eliminates silos, reduces miscommunication, and accelerates issue resolution, thereby minimizing maintenance efforts.

Key Factors That Affect Software Maintenance Cost

There are a few factors that influence cost in many ways. These factors contribute a little to increasing or decreasing the cost of software maintenance. Here are some of the key factors that affect software support and maintenance costs:

The Complexity of the Software

The complexity of the software plays a significant role in determining maintenance costs. Complex software systems with intricate architectures, extensive interdependencies, and a large codebase is more challenging and time-consuming to maintain. The higher the complexity, the more effort and resources are required to identify and resolve issues, resulting in increased maintenance costs.

Technology Stack

Some software’s is developed using modern programming languages that are much easier to understand. The choice of technology stack gradually influences software maintenance costs. Technologies with strong community support and active development ecosystems receive regular updates and security patches. This reduces any sort of compatibility issues and helps in resolving bugs from software more efficiently. Conversely, using outdated or less supported technologies results in higher maintenance costs due to the scarcity of resources and the potential for security vulnerabilities.

Security and Compliance

Robust security aspects and compliance with industry standards and regulations significantly impact the overall software maintenance costs. Implementation and maintaining security features, conducting regular audits, and addressing vulnerabilities all contribute to the overall cost of maintaining secure and compliant software systems.

Integration Requirements

Some software needs integration of external systems or third-party APIs; as a result, it may incur additional maintenance costs. Integration points require dependencies and the need for ongoing compatibility checks and several adjustments within the software. Furthermore, changes in the integrated system or APIs can require updates to the software, which adds up to the maintenance effort and cost.

Legacy Systems and Technical Debt

It’s also important to take legacy systems and technical debt into account. Legacy systems, characterized by old or outdated technologies and architecture, can be challenging and much costly to maintain. Such outdated systems surfers from device compatibility issues, lack of vendor support, and limited availability of skilled software developers. Furthermore, accumulated technical debt, resulting from shortcuts or standard development practices, can lead to higher software maintenance costs. The cost increases because it becomes harder to maintain and modernize over time.  

What are the Different Types of Software Maintenance?

The factors that are mentioned above are crucial aspects that influence software maintenance costs. Additionally, the cost of software maintenance also depends on which type of maintenance service you choose. There are mainly three types of software maintenance; Corrective, Preventive, and Adaptive. Let’s understand and explore each of them one by one.

Corrective:- This type of software maintenance helps you identify errors in the existing solution. This includes services such as fixing errors that affect software logic, performance, and design. These troubleshooting activities require instant implementation typically performed in response to users' reports. The main objective of using corrective software maintenance is to eliminate all sorts of bugs, improve software quality and reduce cost.

Preventive:- Preventive software maintenance is the process of identifying any issues or errors before it becomes a big issue. This type of maintenance service enables software to run smoothly and reduces downtime costs.

Adaptive:- Adaptive maintenance is the process of making software compatible enough to comply with changing business requirements and environments. This focus on maintenance service ensures continuity within existing software and keeps it working over the long term. According to the professionals of the custom software product development company, this maintenance service focuses on enhancing the software framework.

So, these are the different functions of the three types of software maintenance services. Each of them plays a different role in enhancing software productivity and performance.

Deciding on the use of any of these maintenance services requires the assistance of a professional. Therefore, it is better to take advantage of enterprise software product management services. Hire dedicated developers to help you with software development and maintenance services.

How Much Does Software Maintenance Cost?

After exploring the factors affecting cost and different types of software maintenance, it’s time to explore a little more. In this section, we will understand software maintenance costs.

The cost of software maintenance depends on your requirements and needs. Sketching the estimation software maintenance costs are complicated and complex because there are many crucial factors that need to be considered.

Firstly, all you have to do is make a clear and concise plan of the work that should be done during the software maintenance process. After that, all the analytics work is for the IT department (Software maintenance providers). They will estimate the time required to complete each task and give you a developer charging rates. And at last, calculate the cost based on the information collected. If done properly, you will get your software maintenance cost easily.

However, to know the exact cost of your software maintenance, it’s better to work with professionals. By working with professionals they can give the cost estimation for your software maintenance.


Software maintenance plays an important role in making software successful throughout its journey. Up-to-date software has a competitive edge over those who don’t. Generally, there is no set formula to know the exact cost of software maintenance. On average, the cost of maintenance can account for up to 60% of the total cost of a software development project.

So, if you want to know the exact amount of software maintenance or the cost of hiring a software developer, it is better to get in touch with a professional software development company like us. We'll help you get an exact estimate of software support and maintenance costing and more. Contact us today.

About Author

DC Kumawat

DC Kumawat is the CEO of Orion InfoSolutions, a leading provider of IT solutions to businesses of all sizes. He has over 12+ years of experience in the IT industry. He is a passionate advocate for the use of technology to improve business performance. In his spare time, DC Kumawat enjoys spending time with his family and reading. He is also a frequent speaker at industry conferences and events.

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